Lamoda: how to look, check order status? The statuses of orders online store Lamoda

We find out the status of the order for Lamodatracking the package.

Buying online is easy, fun and convenient! After all, choose things for the whole family with Lamoda You can anywhere: at home, at work, in transport and even meeting with friends.
Lamoda provides the ability to choose both in computer browserso in mobile apps.
Shopping with Lamoda It is profitable, convenient and comfortable!

Lamoda: how to look, check order status?

For those who first decided to visit the site Lamoda we suggest that you familiarize yourself with the video instruction on registering and completing your first order in a browser (see below).

Video: How to order on

For those who want to install a mobile application and order through it, a special article instruction with step by step description and photo.

Still have questions? You can always ask them to employees Lamoda by phone:

  • +7 (495) 134-00-40 For calls from Moscow
  • 8 800 333-14-48 Free calls from regions

In the online chat located in the lower right corner.

As well as Viber, WhatsApp, Telegram by number +7 (915) 079-33-11 (Chat is open from 9:00 to 21:00 (GMT)).

This article focuses on the status of orders for Lamoda. What does each status mean, and at what stage is the delivery of goods.

How to order on

The statuses of orders online store Lamoda

When creating an order for Lamoda We recommend that you go through the registration process. This will help in the future to monitor the status of the order, as well as receive special offers for registered users.

You can find out the status of the order, as well as at what stage delivery is in your account, in the section My orders.

After creating an order and confirming it, the created order will appear in the My Orders section. For some time (most often within a few minutes) a store employee will contact you to confirm the order.

The statuses of orders online store Lamoda

If necessary, you can cancel the order at this stage.

The next step is to receive an SMS notification that your order has been transferred to the delivery service. The same information will be displayed in your personal account.

Upon the fact of the arrival of the order, the customer receives an additional SMS notification that the order is waiting at the pick-up point, or a call from the courier to coordinate the receipt of the order.

Lamoda: how to look, check order status?

In order to independently track the movement of the parcel, you need to select the delivery service that you selected in the list below and enter the order number in the search bar.

For the Russian Post, you will need to enter the parcel identifier (indicated after departure).

  • Pony express
  • DPD
  • Pickpoint
  • SPSR
  • Post of Russia
  • Hermes russia

It is also worth noting that the status of the order, delivery time and other questions can be asked by phone, chat, e-mail[email protected] to employees Lamoda. The answer will arrive as soon as possible.

Lamoda: how to look, check order status?

We hope this article has been helpful and answered all your questions. If not - write your questions in the comments - we will help you understand all the intricacies of electronic purchases!

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